Classic GroupEnterprise Transport Solutions

We built a smart digital platform for Classic Group, one of Dubai’s top 5 limousine companies, enhancing their fleet operations, scheduling, and customer service across all 7 Emirates.

Overview

Classic Group of Companies, established in 2006 and headquartered in Dubai, operates across all 7 Emirates with additional branches in Abu Dhabi and JAFZA. As one of the region’s top limousine service providers, the company caters to VIP clients, corporate fleets, and premium logistics—requiring seamless digital infrastructure to manage their high-volume, high-expectation operations.

Branding

UI / UX

Challenge

Solution

Challenge

Solution

Challenge

Solution

Challenge

Solution

Challenge

Classic Group’s rapid expansion across the Emirates brought a set of complex operational challenges—manual fleet assignments, scattered booking systems, limited real-time tracking, and inefficient driver coordination. The absence of a centralized system resulted in delayed responses, underutilized resources, and inconsistent customer experiences.

Solution

Kodbay developed a powerful all-in-one digital platform integrating booking, dispatch, driver management, and customer communication. The solution enabled real-time fleet tracking, automated trip assignment, and a centralized control system to streamline operations across locations.

Our Approach

We began with discovery sessions involving Classic Group’s stakeholders to identify critical workflow gaps. Using agile methodology, we prioritized features in sprints and involved the operations team in regular reviews. This ensured the system evolved in alignment with ground-level realities while delivering fast, iterative improvements.

Research Process

Brand Study

Classic Group’s brand is synonymous with luxury, punctuality, and confidentiality. We maintained a premium aesthetic and intuitive UX that aligned with their commitment to high-end service. The interface was customized to support English and Arabic, with seamless navigation and visual cues for efficiency

Main Features

-Real-time GPS tracking of fleet vehicles

-Dynamic booking and ride scheduling module

-Driver performance monitoring dashboard

-Automated invoicing and billing

-Secure internal communication and notifications

-Centralized admin panel for multi-location management

Audience

The platform was designed for two core user groups:

1. Internal operations –dispatchers, driver managers, and admin staff

2. External clients –including VIP travelers, corporate accounts, and executive transportation services across Dubai and other Emirates

Mobile App

A dual-interface mobile app was built for both clients and drivers:

-For Drivers:Accept or decline jobs, navigate optimized routes, update trip status, and access shift schedules

-For Clients: Book rides, track drivers, receive real-time notifications, and rate service performance

ui \ ux

A clean, enterprise-grade UI with intuitive workflows was key. We used iconography, clear navigation paths, and a dark/light theme toggle. All elements were optimized for quick access under real-world conditions—whether on desktop dispatch centers or drivers’ mobile devices.

IMPACT

-Fleet management efficiency improved by 45%
-Booking response times dropped by 60%
-Trip error rates reduced by 70%
-Driver performance and satisfaction saw measurable uplift
-Classic Group’s executive team gained deeper visibility and data insights into daily operations

Conclusion

By digitizing the entire operations pipeline, Kodbay enabled Classic Group to maintain their industry leadership while expanding across the UAE. The platform has become a benchmark for digital transformation in high-demand, high-precision transport services—laying the foundation for future innovations such as AI-driven dispatch and predictive maintenance.

Case Studies

At Kodbay, our projects are more than just deliverables—they are milestones in digital transformation. Each case study highlights how we’ve partnered with clients across industries to craft tailored, impactful, and scalable solutions. From intelligent mobile apps to robust enterprise systems, our work reflects a blend of strategy, innovation, and execution. Explore how we translate vision into value through purpose-built technology and meaningful collaboration.