Qatar PharmaE-commerce for Health Products

An advanced shopping platform that lets customers browse and order pharmacy products easily, tailored for Qatar’s growing wellness market.

Overview

Qatar Pharma is a leader in the pharmaceutical retail space, known for its commitment to healthcare accessibility and product quality. With rising demand for online medical product purchases, they required a robust e-commerce solution that aligned with regulatory standards while offering a seamless customer experience across Qatar.

Branding

UI / UX

Challenge

Solution

Challenge

Solution

Challenge

Solution

Challenge

Solution

Challenge

The pharmaceutical industry presents unique challenges—ranging from regulatory compliance to product classification and prescription-based restrictions. Qatar Pharma needed a secure, scalable online store that could manage a wide inventory, allow user-friendly navigation, and ensure data protection without compromising on speed or usability.

Solution

Kodbay built a secure, multi-layered e-commerce platform for Qatar Pharma featuring real-time inventory, advanced categorization, and an easy checkout flow. It included user account management, smart search, prescription upload options, and detailed product pages for informed decision-making.

Our Approach

We began with a research phase focused on Qatar’s pharma regulations, user behavior, and online retail expectations. Our design team emphasized clarity and medical professionalism, while our backend engineers ensured the platform was performance-optimized, secure, and easily manageable by the client’s internal team.

Research Process

Brand Study

Qatar Pharma represents trust, quality, and health-first care. The digital experience extended this identity using soft clinical colors, minimal design language, and product-focused layouts. Every touchpoint—from banners to call-to-actions—reinforced their commitment to health and wellbeing.

Main Features

-Prescription-based product ordering system

-Smart filters for medical categories and symptoms

-Real-time stock and expiry tracking

-Secure user authentication and profile history

-Multi-channel payment integrations

-Prescription upload and pharmacist verification

Audience

End users include patients seeking convenience, caregivers purchasing on behalf of families, and wellness shoppers looking for non-prescription health products. The site was designed to be accessible for all age groups, including first-time online shoppers.

ui \ ux

The UX was built around three principles: clarity, speed, and compliance. The UI featured clean navigation, readable typography, and visual safety cues. UX patterns like “smart suggest,” dosage indicators, and medical info pop-ups helped guide users through informed purchases.

IMPACT

-Online order volume grew by 62%in the first quarter
-Checkout success rate improved by48%
-Average session time increased due to better product discovery
-Helped Qatar Pharma expand reach to underserved regions with limited physical pharmacy access

Conclusion

Kodbay’s e-commerce platform enabled Qatar Pharma to modernize its retail strategy while remaining medically responsible and patient-focused. The platform is now a key channel for customer engagement, supporting Qatar Pharma’s vision to make healthcare more accessible, efficient, and digital.

Case Studies

At Kodbay, our projects are more than just deliverables—they are milestones in digital transformation. Each case study highlights how we’ve partnered with clients across industries to craft tailored, impactful, and scalable solutions. From intelligent mobile apps to robust enterprise systems, our work reflects a blend of strategy, innovation, and execution. Explore how we translate vision into value through purpose-built technology and meaningful collaboration.